đź’ł Refunds & Cancellation Policy
Last Updated: September 2025
At Badhee Interiors (“Company,” “we,” “our,” or “us”), we are committed to delivering exceptional interior design services while maintaining transparency with our clients. This Refunds & Cancellation Policy outlines the rules regarding payments, cancellations, rescheduling, and refunds for all consultations, design packages, project services, and any related purchases. By booking a service with us, you agree to comply with the terms described herein.
1. Booking & Payment Terms
All bookings, including free consultations, paid consultations, design packages, and full project services, require prior confirmation via our Website, email, or phone.
For paid services, a deposit (or full payment) is required to secure the booking. The deposit amount will be clearly communicated at the time of booking.
Accepted payment methods include bank transfer, UPI, credit/debit cards, or any other mode specified at the time of booking.
Deposits are non-transferable unless mutually agreed in writing.
Full payment or installments for large projects must be made according to the payment schedule outlined in your service agreement.
2. Cancellation Policy
a) Free Consultations
Clients may cancel a free consultation up to 24 hours before the scheduled time without any charge.
Cancellations made within 24 hours may incur a nominal rescheduling fee.
b) Paid Consultations & Design Packages
Cancellation more than 7 days before the scheduled service: Full refund of the deposit minus a 5% processing fee.
Cancellation 3–7 days before the scheduled service: 50% of the deposit will be retained as a cancellation fee.
Cancellation less than 3 days before the scheduled service: No refund of the deposit will be issued.
c) Full Project Services
Cancellation before project initiation (more than 14 days prior): Refund of 75% of the deposit.
Cancellation within 7–14 days of project initiation: Refund of 50% of the deposit.
Cancellation after project work has commenced (less than 7 days): No refund of deposit or advance payments.
Clients are responsible for any costs already incurred by Badhee Interiors (e.g., purchased materials, outsourced services) prior to cancellation.
3. Rescheduling Policy
Clients may request to reschedule a consultation or service at least 48 hours in advance without additional charges.
Rescheduling within 48 hours may incur a nominal rescheduling fee.
Rescheduling requests must be submitted in writing via email or Website form.
If Badhee Interiors reschedules due to unavoidable circumstances (weather, health, technical issues), we will provide alternative dates or issue a full refund if rescheduling is not feasible.
4. Refunds
Refunds will be processed using the same payment method originally used unless otherwise agreed in writing.
Refund requests will be processed within 7–14 business days from approval.
Any processing fees, bank charges, or third-party transaction fees will be deducted from the refund.
Partial refunds (per cancellation policy) will reflect deductions for service fees, materials purchased, or third-party costs incurred.
5. Non-Refundable Items
Deposits for consultations, design packages, or project bookings are non-refundable once work has begun or materials have been purchased.
Custom orders, third-party materials, and furniture purchased on behalf of clients are non-refundable.
Travel, logistics, and site visit expenses already incurred cannot be refunded.
6. Scope Modifications & Additional Services
If a client requests changes or additions after booking or project commencement, additional charges may apply.
Changes to scope, number of rooms, design complexity, or materials must be agreed upon in writing, along with revised timelines and payments.
Refunds for project scope changes will be evaluated on a case-by-case basis.
7. Exceptional Circumstances
In case Badhee Interiors is unable to provide a service due to circumstances beyond our control (force majeure, natural disasters, illness, technical failures), we will:
Offer alternative scheduling, or
Issue a full refund if rescheduling is not possible.
Clients affected by such events will not be entitled to additional compensation beyond the refunded amounts.
8. Client Responsibilities
Clients are expected to:
Provide accurate project information, site conditions, and preferences.
Ensure availability for consultations, site visits, and approvals.
Respond promptly to queries to avoid delays.
Understand that delays caused by the client may affect timelines and may limit refund eligibility.
9. Dispute Resolution
Any disputes arising from cancellations, refunds, or rescheduling will first be addressed through amicable discussions with our customer service team.
If a resolution cannot be reached, disputes may be escalated for mediation or legal proceedings as per applicable law in India.
10. Contact for Refunds & Cancellations
For cancellations, rescheduling, or refund inquiries, please contact us:
Badhee Interiors
 Email: info@baheeinterior.com
 Address: D 179, Sector 10, Noida, 201309
 Phone: 9953866582
Include your booking/reference details and reason for cancellation. Our team will respond promptly with instructions.